Uncomplicated UTI
NHS Pharmacy First Uncomplicated UTI Service at Whittington Pharmacy | Lichfield & Staffordshire
Same day antibiotics for urinary tract infections (UTI) for non-pregnant women aged 16-64 at Whittington Pharmacy, Lichfield. Walk-in, book, or request a remote consultation.
How to Access the Pharmacy First UTI Service
What is a Urinary Tract Infection (UTI)?
A urinary tract infection (UTI) is caused when bacteria enter the urinary system, which includes the bladder (cystitis), kidneys, and urethra. The most common type is a bladder infection.
What are the symptoms of a UTI?
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Burning or stinging when you pass urine
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Needing to go to the toilet more often than usual
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Discomfort or pain in the lower tummy
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Passing small amounts of urine frequently
UTIs are very common in women and can usually be treated quickly. If left untreated, they can sometimes spread to the kidneys and cause more serious illness — which is why early assessment and treatment is important.
UTI Assessment & Treatment at Whittington Pharmacy
As part of the NHS Pharmacy First service, non-pregnant women aged 16–64 with uncomplicated urine tract infections (UTIs) can be assessed at Whittington Pharmacy in Lichfield.
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Consultation is free - in person at the pharmacy or via a secure remote consultation.
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Our pharmacist will assess your symptoms first in a private consultation.
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If your symptoms meet the NHS criteria, we can supply prescription-only antibiotics on the NHS without you needing to see your GP.
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If antibiotics aren't appropriate, we'll still provide expert advice and, if needed, refer you to your GP or urgent NHS services.
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You’ll only pay the standard NHS prescription charge (currently £9.90) if you usually pay for prescriptions. If you are normally exempt (e.g. under 19 in full-time education, or hold an exemption certificate), then your treatment is free of charge.
This makes our service fast, convenient and cost-effective compared with waiting for a GP appointment.
Important: Seek urgent medical help if you develop fever, severe back pain, vomiting or confusion.
3 Simple Steps to Get Free NHS UTI Treatment in Lichfield
Attend your appointment in Lichfield or via remote consultation
Our pharmacist can assess your symptoms and provide same-day NHS treatment if suitable.
Step 1: Book Your Consultation
Walk-in, book online, or request a secure remote consultation. at Whittington Pharmacy Lichfield.
Step 2: Assessment & Health Review
Our pharmacist will review your symptoms and overall health to confirm if NHS UTI treatment is suitable.
Step 3: Treatment or Referral
If appropriate, NHS prescription antibiotics are supplied on the same day. If not, we'll refer you to your GP or NHS urgent care.
Important: Seek urgent medical help if you develop fever, severe back pain, vomiting or confusion.
Pharmacy First - UTI: Frequently Asked Questions
Q: Do I need an appointment?
No – you can walk in during opening hours. If you prefer, you can book a slot online to save waiting.
Q: Is the consultation free?
Yes. The consultation is completely free as part of the NHS Pharmacy First service.
Q: Do I always get antibiotics?
Not always. Our pharmacist will assess your symptoms and health first. Antibiotics are only supplied if clinically appropriate.
Q: How much does it cost?
If you normally pay NHS prescription charges, you’ll pay the standard fee (£9.90). If you’re exempt, treatment is free.
Q: Can men or pregnant women use this service?
No. This NHS service is only for non-pregnant women aged 16–64 with uncomplicated UTIs. We’ll advise and refer you to the right service if you’re not eligible.
Useful Links
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NHS – Urinary Tract Infections (UTIs)
https://www.nhs.uk/conditions/urinary-tract-infections-utis/
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NHS – Who can get free prescription
https://www.nhs.uk/nhs-services/prescriptions/check-if-you-can-get-free-prescriptions/
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Pharmacy First information – NHS England
https://www.england.nhs.uk/primary-care/pharmacy/pharmacy-services/pharmacy-first/
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Whittington Pharmacy – NHS Profile
https://www.nhs.uk/services/pharmacy/whittington-pharmacy/FJN59
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Book a UTI Consultation at Whittington Pharmacy